StewMac Support Center
Everything you need to know about your guitar electronics and our services.
What is the warranty period for StewMac electronic components?
We stand behind our quality. All StewMac branded electronic components, including pickups, pots, and switches, are backed by our 100% Satisfaction Guarantee. If a part fails due to a defect, we will replace it or refund your purchase.
Do you provide wiring diagrams with your electronics kits?
Yes, every StewMac wiring kit includes professional, easy-to-read instructions and high-resolution wiring diagrams. You can also access our online library of technical documents for various guitar models.
How long does shipping take for international orders?
We ship worldwide via DHL and FedEx. International orders typically arrive within 3 to 7 business days, depending on your location and customs processing times.
Can I return electronic parts that have been soldered?
To be eligible for a full refund, electronic components must be in their original, uninstalled condition. However, if you encounter a functional defect after soldering, please contact our tech support team for troubleshooting and replacement options.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Apple Pay. We also offer financing options through Affirm for larger shop tool and kit purchases.
Are your pots and switches compatible with metric or imperial measurements?
We carry both! Product descriptions clearly state whether a component uses US/Imperial threading (common for Gibson and Fender) or Metric threading (common for import models). Please check your guitar's specifications before ordering.